Scams

Love is in the air.. Or is it?

With increasing restrictions placed upon our lives due to COVID-19, millions of people have turned to online dating sites to meet someone and spark human interaction. In some instances, it is genuinely love at first sight, but not in others. In such an emotionally charged environment some enter this not for love but for financial gain and tragically, many stumble upon con artists who are eager to take advantage of people looking to make a connection. The fraudster builds up rapport by making up a story and, once they have established enough trust, moves onto the real reason they are there, asking for money. According to UK Finance, there was a 20% increase in bank transfer fraud linked to romance scams in 2019 compared to 2018. However, the damage to the victim often goes much deeper than the financial loss suffered. Navigating relationships can be fraught at the best of times, but here are few things that may help you identify if it is a scammer or not.

Liar liar

Red flags that might help you spot scammers include:

  • Asking a lot personal questions about you while avoiding answering personal questions about themselves

  • Trying to establish a bond quickly by telling you “this is the first time they’ve felt like this before”, giving you an endearing pet name or even that they are in love with you

  • Preferring to move the communication away from dating websites and towards texting or phone calls as the scammers know that the dating website will have no proof of them asking you for money

  • Asking for financial help by making up lies (which is covered below)

  • never meeting them in person as they are either “out of the country at the moment” or have made up excuses about why they had to cancel - sometimes these include financial reasons

Scammers are inventive when it comes to creating a facade with which to lure victims. Some frequently used lies by scammers in order to request funds include paying:

  • For a plane ticket or other travel expenses

  • For surgery or other medical expenses

  • Customs fees

  • Off gambling debts

  • For a visa or other official travel documents

Scammers usually request funds via wiring money, putting money on a gift card, or loading money onto a prepaid card. Scammers know that this way, they can get cash quickly and remain anonymous and the transactions are almost impossible to reverse.

Protect yourself

Never send money to a romantic interest you haven’t met in person. If you suspect a romance scam:

  • Stop communicating with the person immediately

  • Do a search for the type of job the person has to see if other people have heard similar stories. For example, you could do a search for “UK Army scammer

  • Do a reverse image search of the person's profile picture to see if it’s associated with another name or with details that don’t match up

  • Contact Action Fraud on 0300 123 2040

If you’d like to learn more, please contact Ishima Romain, consultant or email us at: contact@fintrail.com.

Keep Calm and Keep Planning: Pandemic Planning for FinCrime

No business sector has been left unaffected by the outbreak of the coronavirus. The financial sector, including FinTechs, is no exception. In times like this, working together as a community is more important than ever.

This document collates examples of how COVID-19 has impacted the FinCrime operations of FinTech FinCrime Exchange (FFE) members and how the teams have responded as they pivot to almost exclusively remote operations, as well as presenting some best practice guidance for a business continuity plan (BCP) and remote anti-financial crime (AFC) compliance.

It looks at how international bodies, financial regulators and law enforcement agencies across the globe have responded so far to the ongoing coronavirus situation, highlighting specific areas FinTechs should focus their attention on. 

The document also discusses differences between traditional business continuity planning and pandemic planning which may present unique challenges to Fintechs management teams. Finally, in its annex, the document collates information on COVID-19 related scams divided into four categories: imposter, product scams, investment scams, and insider trading. 

This guidance is based on research conducted by FINTRAIL across the FFE community. This includes a survey sent to all global members, review of 31 responses, 15 follow-up interviews, and additional research and analysis conducted by FINTRAIL. The survey and interviews were conducted during the week commencing 16 March 2020.

A black line drawing of the FinTech FinCrime logo and accompanying text title
 

With thanks to members of the FinTech FinCrime Exchange for sharing best practices.